Privacy policy

Last updated: July 6, 2026

Merren operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Merren is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, place in your cart, purchase, return, exchange or cancel and your transaction history.
  • Communications with us including the information you include in communications with us.
  • Device information including information about your device, browser, network connection, IP address and other identifiers.
  • Usage information including information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, communicate with us or otherwise provide information.
  • Automatically through the Services, including cookies and similar technologies.
  • From service providers who process information on our behalf.
  • From partners and other third parties where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Provide, Tailor and Improve the Services

We use your personal information to:

  • Process payments and fulfill orders.
  • Manage accounts and customer preferences.
  • Arrange shipping and facilitate returns and exchanges.
  • Provide customer support.
  • Personalize your shopping experience.
  • Improve and optimize our Services.

Marketing and Advertising

We may use your personal information to send promotional communications, marketing emails, and display advertisements based on your interests and interactions with the Services.

Security and Fraud Prevention

We use personal information to:

  • Verify identities and authenticate accounts.
  • Detect and prevent fraud.
  • Maintain the security of our Services.
  • Investigate suspicious activities.

Communicating with You

We use your information to respond to inquiries, provide support and maintain our relationship with customers.

Legal Reasons

We may use personal information to comply with legal obligations, respond to lawful requests, enforce our policies and protect our rights.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and service providers that assist with payment processing, fulfillment, shipping, analytics, cloud storage and customer support.
  • With marketing partners where permitted by law.
  • With third parties when you direct us to do so or provide consent.
  • With affiliates within our corporate group.
  • In connection with mergers, acquisitions, bankruptcy proceedings or other business transactions.
  • To comply with legal obligations and protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information in order to provide and improve the Services.

Information you provide may be shared with Shopify and third parties located in countries outside your place of residence.

Shopify may also process personal information through enhanced features designed to improve business operations and customer experiences.

To learn more about Shopify's privacy practices, please visit Shopify's Consumer Privacy Policy and Privacy Portal.

Third Party Websites and Links

The Services may contain links to websites operated by third parties. We are not responsible for the privacy practices, content or security of those external websites.

You should review the privacy policies of any third-party website you visit.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided personal information to us, please contact us so that we can remove such information.

As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

  • Provide our Services;
  • Maintain customer accounts;
  • Meet legal obligations;
  • Resolve disputes;
  • Enforce agreements and policies.

Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Opt-Out of Targeted Advertising
  • Right to Restrict Processing
  • Right to Object to Processing
  • Right to Withdraw Consent

You may exercise your rights by contacting us using the information provided below.

We may request identity verification before processing certain requests.

We will not discriminate against individuals who exercise their privacy rights.

Complaints

If you have concerns about how we process personal information, please contact us using the information below.

Depending on your location, you may also have the right to file a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored or processed outside your country of residence.

Where required, we implement appropriate safeguards, including Standard Contractual Clauses or other recognized transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.

Contact

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us:

Merren
Legal Representative: Amanda Murphy
Email: admin@merren.shop
Phone: +1 979-203-6760
Business Address: 1506 Plymouth Ln, Brenham Texas 77833, United States

For the purposes of applicable data protection laws, Merren is the data controller of your personal information.