Shipping policy
Last Updated: July 6, 2026
At Merren, we are committed to providing a reliable and transparent shipping experience for our customers. Please review the information below regarding our shipping process.
Order Processing Time
Orders are typically processed within 2–3 business days after payment confirmation.
Orders are processed Monday through Friday, excluding weekends and public holidays. Orders placed during weekends or holidays will be processed on the next available business day.
Please note that processing times may be extended during periods of high order volume.
Shipping Time
Estimated delivery time is approximately 30–45 business days depending on your destination and local carrier conditions.
Delivery estimates are provided for reference only and are not guaranteed.
Shipping Delays
In certain circumstances, shipping may be delayed due to factors beyond our control, including but not limited to:
- Severe weather conditions
- Natural disasters
- Transportation disruptions
- Customs inspections
- Carrier operational issues
- Other unforeseen circumstances
If delays occur due to unstable external factors, shipments will resume once conditions have improved.
Shipping Rates
Shipping costs and free shipping eligibility vary depending on the destination country or region.
Available shipping methods, applicable charges, and any free shipping thresholds for your location will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to you via email.
You may track your shipment status at:
Please allow several days for tracking information to become available after shipment.
Lost Packages
If your package appears to be lost in transit or has not arrived within the expected timeframe, please contact us at admin@merren.shop.
Our customer support team will work with the shipping carrier to investigate the issue and assist you in resolving it as quickly as possible.
Contact Information
Merren
Legal Representative: Amanda Murphy
Email: admin@merren.shop
Phone: +1 979-203-6760
Business Address: 1506 Plymouth Ln, Brenham Texas 77833, United States